LGBTQIA+ support and services

Mental health support

Many LGBTQIA+ people have experienced ill mental health at some point in their lives. This can be due to the long-lasting impacts of abuse and discrimination.

If you are struggling with your mental health, you are not alone. There are organisations you can safely turn to for information and support.

QLife

Call QLife on 1800 184 527 or chat online (from 3pm to midnight daily) for peer support and referral for LGBTQIA+ people.

ACON

ACON offers support, companionship, and advice for older members of the LGBTQIA+ community (50+) in NSW.

Lifeline

Anyone in Australia can speak to a trained Crisis Supporter any time of the day or night with Lifeline.

Call 13 11 14, text 0477 131 114, or chat online with LifeLine’s crisis support service, available 24/7.

Beyond Blue

Beyond Blue is a 24/7 mental health support service that connects you to a person to talk to on those days when things seem too much, or something isn’t quite right.

Call 1300 22 4636 or chat online.

Suicide Call Back Service

The Suicide Call Back Service offers free professional 24/7 telephone counselling support.

Call 1300 659 467 or chat online.

Peer support

Connecting with your community and sharing personal stories can help.

The services and supports section of LGBTIQ+ Health Australia provides a list of services and supports for older LGBTQIA+ people and for people providing care to older LGBTQIA+ people. The list includes links and contact information for:

• Visitor schemes
• Mentoring and support programs
• Advocacy and community groups
• Aboriginal and Torres Strait Islander people
• Intersex people
• People living with HIV

Finding inclusive services

Silver Rainbow is a project designed to improve the experiences of LGBTQIA+ people as they age. Silver Rainbow suggests that you look for these things when finding a service provider:

• Brochures, websites promotional material that mention LGBTQIA+ people and communities
• A diversity policy and forms that reflect who you are and your relationships (for example, have more options than male or female, married or defacto)
• Health and support workers who make you feel safe and welcomed when you meet with them
• Health and support workers who use inclusive language

Other things to check for

• Rainbow Tick accreditation for providing safe, inclusive practice, and service delivery for LGBTQIA+ people
• Inclusive policies for celebrating the uniqueness and diversity of all people
• Ongoing training regarding the experiences and needs of LGBTQIA+ people
• An LGBTQIA+ client group or staff advisory group
• An LGBTQIA+ champion or evidence of participating in recent LGBTQIA+ events
• LGBTQIA+ people already using the service
• Any LGBTQIA+ people accessing the service that you can talk to

How to be a good LGBTQIA+ ally

For many people, being an ally starts with friends and members of their own family. It can be as simple as asking someone about the kind of support they need. To be a good ally you can:

1. Learn about the key differences between gender, sex and sexuality. REACHOUT explains the difference between gender, sex, and sexuality in an easy-to-understand way.
2. Talk to people who identify as LGBTQIA+ and get an understanding of the issues that are important to the LGBTQIA+ community.
3. Be a visible supporter. Call out homophobia, transphobia or queerphobia wherever you see it. You can also attend events, and support businesses or charities run by LGBTQIA+ people.

Support those around you

The good thing about being an ally for one group of people is that it can open your eyes to be an ally for everyone.

People don’t fit into just one box. For example, intersectionality is a term used to describe all the different identities a person has. If someone who identifies as LGBTQIA+ is also a person of colour, or also lives with a disability, they might be discriminated against because of each of these identities.

Listening is the most important thing. Listen and grow in your understanding and knowledge. This will help a lot to make your community a safer and more affirming place for everyone.

More helpful information

If you need more information, get in touch with one of our helpful team on 1800 951 971. You can read more about finding mental health support here.

You can also learn more by following the links below:

• LGBTIQ+ Mental Health | healthdirect
• LGBTIQ+ Community Resources | R U OK?
• Silver Rainbow - LGBTIQ+ Health Australia
• Actions to Support LGBTI Elders
• How to be an active ally for LGBTIQ+ people

References

REACHOUT. (2023). What is an LGBTQIA+ ally, and how can I be a good one? https://au.reachout.com/articles/what-is-an-lgbtqia-ally-and-how-can-i-be-a-good-one

RUOK. (2023). LGBTIQ+ conversation guide and resources. https://www.ruok.org.au/lgbtiq

How to use this information

LiveUp provides free information to help you make informed decisions about your health. This information is for general and educational purposes only, is not intended to provide a comprehensive guide, and does not replace medical advice. Everyone is different, so some of these tips may work better for you than others. You should use your own judgment and seek medical advice when applying this information to yourself, to determine if it is suitable in your circumstances. Your use of, or reliance on, this information is solely at your own risk. Independent Living Assessment Incorporated is not responsible or liable for any injury, loss, or damage caused as a result of your use of, or reliance on, this information.

Read more Mental health articles

Did you enjoy this article? You may also like reading similar healthy ageing articles.

See all Mental health articles