Thinking about buying second‑hand assistive technology? Learn what to look out for.
Assistive technology (AT) products are designed to make everyday tasks easier. AT can help you stay independent and maintain your quality of life.
Buying second-hand AT can be a more affordable way to get the items and support you need. But it’s important to remember that second-hand items don’t have the same protections as new items.
Tips for buying second-hand assistive products
Here are some things to keep in mind when looking at purchasing second-hand AT.
Check the condition
Even if a second-hand item looks fine, it could have hidden damage that makes it unsafe. For example, items that have been dropped or bumped may look fine on the outside but could be faulty on the inside.
Avoid buying AT that has been repaired or changed in any way. These changes may not meet safety standards and could be risky to use.
Check custom-fitted items
Some AT might have been custom made to fit the needs of the previous owner. These might not be right for you or could need adjustments.
Before buying such items, it’s a good idea to get them checked by a health professional. This will make sure they are safe and suitable for you or your home.
Check with an expert
Some types of AT should be checked for safety and may need to be repaired. It's a good idea to talk to a supplier before buying second-hand items privately.
If you're not sure if second-hand AT will work for you, ask an allied health professional (such as an occupational therapist or physiotherapist) for help. They can make sure it's safe and right for your needs.
Check the safety and standards
Make sure the second-hand AT meets safety standards.
The Australian Competition and Consumer Commission (ACCC) suggest checking the Product Safety Australia website for information on unsafe products and safety rules.
Buying second-hand assistive products for someone else?
If you are buying second-hand AT for someone else, check they are comfortable with pre-owned items. Some people may have cultural sensitivities towards AT that was used by someone who has passed away.
Quick checklists of questions to ask before you buy
Here are 2 checklists of quick questions to ask before you decide on a new second-hand purchase:
