Learn practical ways to stay safe, active, and independent while you wait for your assessment.

Photograph by Ann Bryan for Picture Yourself (CC BY-NC).
What to do while waiting for a My Aged Care assessment
If you're waiting for an aged care assessment, there are several things you can do now to stay safe, active, and independent.
Assessment wait times can vary – and waiting can be stressful, especially if everyday tasks are becoming more difficult. Temporary support services, assistive products, home safety changes, and community programs may help while you wait.
While you're waiting for your assessment, you can:
- See if there are local community support services you can access
- Use assistive products to make daily tasks easier
- Make simple home safety improvements
- Stay active with exercise and social activities
- Contact My Aged Care if your needs change
Support available while you wait
While you wait for your assessment, you may be able to get help from local services, community groups, or people you know.
You could try:
- Local council services (check your local council website)
- Neighbourhood or community centres (see our social activities finder)
- Support from family, friends, or neighbours
- Private cleaning, gardening, or meal services
- Community transport programs
When to contact My Aged Care again
It's important to update My Aged Care about changes in your circumstances so they are aware of your current support needs.
Consider contacting them if:
- Your health or mobility worsens
- You experience a fall
- You've had a hospital visit or admission
- You can no longer safely manage daily activities
- Your support network is no longer available
Keeping your information up to date helps ensure your needs are properly understood.
If your circumstances have changed and you need immediate help, contact My Aged Care. You may be able to access urgent services.
Ways to stay safe and independent while you wait
Assessment wait times can vary depending on your circumstances and location. While you wait, there are ways to stay safe, active, and independent.




